Support for Parents and Carers

Feb 2, 2021, 09:19 AM
Support for Parents and Carers
Text line 1:
Button text:
Button link URL:
Select a text block style:
Paint swipe
Select a text block colour scheme:


We recognise that parents and carers play a pivotal role in helping their child transition from school to college.

Parents and carers also provide support to help their child make important decisions about their education and future career.

In order to help students reach their full potential, here are some of the ways in which we are committed to working with you:

College Connect - our new parent portal

College Connect is our online portal for parents and carers which allows you to track the progress of your young person at college. You will be able to see what courses they are enrolled on, timetables, attendance data, mark book grades and progress reports. We also store any general communications with parents and carers on this site.

We will contact parents and carers early in the Autumn Term with instructions about how to register on the site. Students are given an access code which they need to give to whichever parent / carers they wish to access the site.

College Connect

Student Tutors

The team of Student Tutors monitor the progress, attendance and wellbeing of students during their time at college. Students will have three 1:1s a year with their Student Tutor.

Where concerns are raised about a student’s progress or behaviour, students are placed on referral where they are met on an individual basis and given opportunities to overcome any barriers to learning and achievement.

Progress Reviews

During the autumn and spring terms, subject tutors meet with students to review their progress, attendance, punctuality, attitude to learning and ability to meet deadlines. Students will be given clear advice on what they need to do to advance towards their target grade, with any necessary support put in place where there are concerns about attainment. 

Parents' Evenings

The parent/carer evening is the perfect opportunity to meet your child’s subject tutors and student tutor to discuss their progress. It is an excellent opportunity for tutors to address any problems or difficulties that your child may be experiencing and we strongly recommend that you attend.

Haywards Heath College Counselling Service

The college counselling service provides free, confidential and non-judgemental weekly counselling with a qualified counselling professional who is an accredited member of the British Association for Counselling and Psychotherapy (BACP). The counselling service works in accordance with the BACP ethical framework. The service is available for all students and is easy to access by completing a confidential online referral form. The form can be found on the Counselling Teams Channel, which can be accessed by all students. 

Additional Learning Support

We strongly believe that all students have the right to equal access to education. If your child has a learning difficulty or disability, they will be offered support from our Additional Learning Support team for the duration of their time at the college. As well as succeeding in their study programme, we actively encourage students to take part in enrichment activities and will put in place all reasonable assistance for students with additional learning support needs to do so. 

Careers Advice

Students are encouraged to visit the Progression + Centre, where specially-trained staff are on hand to provide careers advice, CV writing and interview tips, as well as guidance on routes into Apprenticeships. Students can also email

Useful Links